The benefits of effective change management in BPO are measured at both an individual and organizational level. Companies that are attentive to transition issues and to supporting the retained workforce can drive topline benefits from a more effective functional organization.

In many cases ERP implementations miss the mark and instead of delivering promised cost reductions, business agility and performance improvements they create complexity and duplication of effort. In the worst cases they result in poor quality and customer service and a dangerous lack of visibility into the business.

If you're looking for your rst ERP system or looking to upgrade from an existing system, the evaluation, selection and implementation process is a long-term strategic decision for your organization

In recent years, the corporate focus on IT cost cutting and consolidation has been relentless. But a recent survey indicates that value generation and security are higher priorities than cost cutting, as European technology chiefs increasingly shift to a service delivery model.

Today, information technology touches virtually every corporate function and is core to executing enterprise-wide change. As a result, chief information officers (CIOs) are uniquely positioned to understand and predict the impact of business decisions and strategic initiatives on each department within an organization.

There's been a lot of hype recently about how cloud software solutions are the wave of the future. In the consumer environment, you can use applications in the cloud to download and listen to music from Apple; watch movies from Netflix,Amazon, or Hulu; or use a cloud-based e-mail address such as Gmail, Hotmail, or Yahoo! Mail. The cloud is also making significant headway in the corporate world.

Complex migrations and conflicts between applications are just two of the issues that make workstation management so difficult. Application virtualization can ease or eliminate these and other problems. In this paper, Aur lie Chand ze of Best Practices International explains the benefits to application virtualization in detail and describes how to select a quality solution. The paper ends with an application virtualization case study.

The proliferation of connected devices and the massive amounts of data they generate are creating a wide array of opportunities for high-tech manufacturers. But these cannot be acted upon without a holistic connected devices strategy where IT leadership weighs in at key junctures of product development to resolve issues such as big data and entitlement management.

Here are some questions you should consider when thinking about deploying cloud in your organization.

By centralizing, automating and securing test data, IT organizations can create the highest quality software at the lowest possible cost.

With the right technology and a well-crafted plan for deploying and encouraging the use of enterprise social networks, CIOs can bring to their organizations a collaborative environment in which knowledge can be captured and shared, and workflows streamlined, providing real-time business benefits.

Evaluating the ROI of cloud-based solutions versus on-premise software can sometimes feel a bit like comparing apples to oranges. This white paper provides an overview of the costs and savings associated with a migration to a cloud-based model.